Opinion: Home Depot
We are in the process of remodeling our kitchen & have looked @ granite countertops @ Home Depot. We are looking @ tropical brown. What should are main concerns be about making this purchase from Home Depot?
Thank you.
Sherry Scofield
Topeka, KS
Hello Sherry,
The following represents my opinions of Home Depot’s Granite Countertop Department.
With Home Depot there are good points and bad points. If your kitchen is very small (less than 50 square feet), Home Depot may be the best price. Also, if you can not find a local granite company that you are comfortable with, Home Depot is a safe place to go. That is it for the good points.
The bad points are that if you have a larger kitchen (over 60 square feet), Home Depot will be usually be about 15% higher than, say www.HomeGranite.com. This is not always the case for every county, but it is very common. Also, your granite color choices and edge details are limited at Home Depot. For example, you mentioned Tropical Brown which comes is shade variations. Wouldn’t you like to see the different shades that are available? Some Home Depots provide this level of service, but most do not. Another major factor is time. Home Depot is notoriously slow. They subcontract the work out and keep there fabricator/installer very busy. You are just another number to them, so don’t expect any custom treatment. Watch out if you change your mind after you sign the contract or need installation on a Saturday! These are not simple coordination issues for Home Depot. I heard once that a new Home Depot store opens every 48 hours, so maybe there are a few that provide quicker and more personable service.
My suggestion is get a Home Depot bid and get one from a company like www.HomeGranite.com. Compare the price and service from both.
Best wishes,
Tom Cordova
