Tom,

I recently had New Venetian Gold installed. The very first thing I noticed was what appeared to be “dust” on the countertop. Upon cleaning with soap and water repeatedly it is still there. It is very noticeable when standing at an angle in the daytime. I called the company that installed and they came out. They said it was from a “new” kind of glue they used to seal the seams and done “something” that supposedly fixed it. Although it did seem to help some, the dust look is still there. My idea of granite is a high gloss stone look, and this is not it. It looks dirty. It either looks like water spots or “dust”. What can I do to make it look right?? Or am I being too picky??

Kelli

Hello Kelli,

I have heard this problem come up several times. Basically, it is my opinion that the granite slabs are sometimes not cleaned thoroughly at the overseas factory before they are impregnated with resin and then polished. When this happens, very small particles are loosely trapped between the rock and the resin. In time, they come lose.

I have heard of success with cleaning the surface thoroughly with Cleans All from Proctor Gamble. This loosens the resin grip on the particles and then you can wipe them off. You will need to buff the surface dry and apply a penetrating sealer after this process is done. I have heard that this works well and if you try this, please let me know your results.

Best wishes!

This entry was posted on Monday, November 13th, 2006 at 2:50 pm and is filed under Answers to Granite Questions..., Maintenance Help, Sealer Questions, Stain Problems. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.