Gritty Texture

Dear Tom,

We have some of our customers complaining about a gritty feel to their granite, they have continuously wiped the countertops but the grit is still there, what causes this and what can we or our customers do to prevent this from occurring?

Thank You!
Diane

Hello Diane,

What are the similarities with the projects? Same Granite? Same country source? Consider the amount of sealer and the brand that was put on the surface. Too much sealer could have been put on and not it is disintegrating. Unfortunately it takes time to completely go away. You could try a real heavy cleaning with acetone, but only time will really help if the sealer is breaking down. Another possibility is dust in the atmosphere. It is not improbable that a cause could be from new construction debris or dust in the heating/AC ducks which lands on the granite surface.

Although this situation is rare, I heard once that a product called “Granite Magic” Cleaner seams to help this condition. I would suggest providing that product in these cases, and in time the gritty feeling should go away. I am interested to hear how this turns out so please let me know.

Best wishes,
Tom Cordova

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